Receptionist
Answers voice, SMS, and email, recognizes the customer and service, and collects what the work requires.
Conversations, quotes, scheduling, field work, payment, accounting, and follow-up run together through one system, custom built around your business.
Receptionist, coordinator, and admin responsibilities stay connected across every customer conversation, scheduled job, payment, business record, and follow-up.
Answers voice, SMS, and email, recognizes the customer and service, and collects what the work requires.
Moves the same request through quoting, deposit, scheduling, dispatch, and technician assignment.
Closes invoices and payments, keeps QuickBooks records aligned, and carries the customer into aftercare.
Bring over the services you sell, then set the scope, required details, exact or range pricing, deposits, and what technicians confirm on-site.
One saved service can support different quote paths without losing its scope, pricing, or field requirements.
Each service uses the pricing rule that matches how your business sells the work.
The saved service matches the model, photos, address, and requested replacement.
The saved scope, model, photos, and service address match. The exact price waits for owner approval before the customer can reserve the appointment.
Review customer quotes after the service scope, pricing path, and required details have been matched.
The saved scope, model, photos, and service address match. The exact price waits for owner approval before the customer can reserve the appointment.
Set customer replies, quotes, scheduling, dispatch, payments, accounting, and follow-up independently. Review work reaches you by owner SMS and inside Approvals before it moves.
The price and customer reply are prepared, then wait. The owner receives an SMS and an item in Approvals before the customer sees them.
Why: The exact price is ready, but this service is set to Review.
The office sees routes, assignments, and progress. The technician sees the active stop, Google Maps, notes, photos, field quote changes, and the few actions needed on-site.
Routes, assignments, arrival progress, and the selected job stay visible to the office.
One tap records travel, updates the office, and prepares the customer arrival message.
The final invoice, deposit credit, balance, receipt, QuickBooks status, customer history, and aftercare stay attached to the completed work.
Invoices, deposit credits, balances, receipts, and connected QuickBooks status remain tied to completed work.
Invoice, payment, receipt, and aftercare arrive in the same conversation. Paid records can sync to connected QuickBooks when its account and health checks are ready.
We help set up your services, pricing, schedule, team, connected accounts, and controls. Review the setup with us, place one test call for Voice, and adjust any rule as the business changes.
Identity, hours, service area, and escalation contacts.
We pull in what you sell, then help set scope, prices, quote paths, and required details.
Calendar, duration, capacity, routes, and team availability.
Auto, Review, or Manual for each operating area.
Owner-operator front-office infrastructure.
Daily dispatch, owner review, and payment follow-up.
Multi-route customer, field, and revenue operations.